Ordering by Phone
You can order by calling us. Contact information can be found here.
Ordering by Fax or US Mail
To fax or mail your order, print out this order form and fax it to send it to:
Mouse Read Media, Customer Service
1005 Gravenstein Highway North
Sebastopol CA 95472
USA
Fax: 1-877-295-0626 or 1-707-824-8268
Shipping Information
Complete shipping information is available here for
US and International orders.
The Mouse Read Guarantee and Return Policy
Absolute satisfaction—anything less and your money back. See details.
Sales Tax
Within the United States, we charge tax in:
- Arizona
- California
- Illinois
- Indiana
- Massachusetts
- Michigan
- New Jersey
- New York
- Pennsylvania
- Tennessee
- Washington
We also charge sales tax in Canada. For some international orders, you may be responsible for sales or duty tax upon receipt.
Payment Methods
When shopping online we accept Paypal or Credit Cards (American Express, VISA, Master Card, and Discover). To pay with a check, wire or to setup terms for Corporate accounts, please contact customer service at 1-800-889-8969 from within North America, 1-707-827-7019 from outside North America, or email us at
Backordered Items
If a book you order is currently out of stock and is backordered, you will be quoted for the book and any shipping charges at the time you place you order. However, you will only be charged for the book and shipping costs once the item becomes available to ship.
Academic Examination/Review Copy Requests
Please visit academic.oreilly.com for details.
Corporate Orders
Please visit corporate.oreilly.com for details.
Questions and Comments
We'd like to hear from you. You can send questions about your orders to
See our directory of contact addresses for other areas of the company.
